Home / Privacy
Privacy
This page explains, in plain English, what Next Booking does with information, how we email businesses, and how to stop us emailing you.
Who we are
Next Booking is a UK-based service run by Abhishek Viswanath. We work with clinics and local businesses in the UK, the US and Canada. You can reach us at abhishek@getnextbooking.com. For anything on this page, that is the address to use.
How we email businesses
- We email businesses at the email address published on their own website.
- We write one-to-one emails about our services that are relevant to the business, such as a free check of how the business shows up in ChatGPT, or what callers hear when a call is missed.
- Every email says who we are and how to stop hearing from us. Our subject lines say what the email is about.
How to stop our emails
Reply “no thanks” to any email from us, or email abhishek@getnextbooking.com with “no thanks” in the subject. We will not email you again.
We act on opt-outs straight away and always within 10 business days. To make sure we don’t email you by mistake later, we keep a short do-not-contact note: your email address and the date you opted out. Nothing else.
UK (UK GDPR and PECR)
We only use business contact details that the business has published, we tell you who we are, and every email gives you a simple way to opt out. You can object to our emails at any time and we will stop.
United States (CAN-SPAM)
Our emails identify us, use honest subject lines, and tell you how to opt out. We honour every opt-out request within 10 business days and do not charge you or ask for anything except your email address to opt out.
Canada (CASL)
We only email business addresses that the business has published itself, where the page does not say it doesn’t want unsolicited messages, and only about things relevant to the business. Every email identifies us and includes a way to unsubscribe, and we act on unsubscribe requests within 10 business days.
We never hold your patients’ data
If you are a clinic, your patient information stays in your own systems. We write the messages; your clinic sends them from its own booking or email system and decides who receives them. We never ask for, receive or store patient lists, names or contact details. If you tell us how many patients rebooked, that is a number, not names.
What we keep
- Business contact details: the business name, the published email address and, if you write back, your name.
- Our emails with you.
- For a free check: notes and screenshots of public things, such as answers from ChatGPT and other AI tools, what we heard when we rang your public phone number, and your public website.
We keep this only as long as it is useful for talking with you, and delete it when you ask.
This website
This website has no sign-up forms, no advertising trackers and no analytics. Buttons that say “email” open your own email app; nothing is sent until you press send. The “What does your clinic need?” checklist works only in your browser. Our web host, Netlify, may keep standard technical logs (such as IP addresses) to run and protect the site.
Ask us to delete your details
Email abhishek@getnextbooking.com with the subject “Delete my details”. Tell us the email address or business name to look for. We will delete what we hold and reply to confirm, within one month at the latest. We keep only the do-not-contact note so we never email you again, unless you ask us to delete that too.
Complaints
If you are unhappy with how we handle your information, please email us first and we will try to put it right. In the UK you can also complain to the Information Commissioner’s Office (ICO).